A clear meeting point. A familiar logo. Your private journey starts at arrivals exit.
Send your flight number, arrival date, passengers, luggage count and full hotel or drop-off address. Mention child seats and oversized luggage so we can plan your vehicle.
After landing at Marrakech Menara Airport, complete passport control, collect your bags and pass through customs. Keep your phone available for your driver’s message.
Go to the arrivals exit. This meeting point is for Marrakech Menara arrivals. For another airport, follow the meeting instructions in your confirmation.
Your driver will be holding a sign with the EXVAL logo. Approach the driver and give the booking name so they can check your reservation.
Stay near the arrivals exit and call or WhatsApp +212 610 880 980. Tell us where you are, or share a photo of your location. If airport access changes, follow the updated instructions sent by our team.
Your driver directs you to your vehicle and assists with loading your luggage. Confirm your destination before leaving. For pedestrian medinas, the drop-off is the nearest accessible point agreed with you.
Select 1–8 bags in your reservation and describe large suitcases, pushchairs or sports equipment in your notes. Tell us the ages of children needing seats and any assistance you require. We confirm capacity and arrangements with your quotation.
Share flight changes or significant delays as soon as possible. The flight number helps our team coordinate your arrival; this website does not provide automated flight tracking. Included waiting time, additional waiting charges and cancellation terms are stated in your confirmation.
Private pickup, your address and a vehicle planned around your party.
